Who we are

RTP Maintenance Services (“we”, “us”, “our”) operates this website.
Our website address is:
https://rtppm.co.uk

If you have any questions about this policy or how we handle your data, you can contact us using the details provided on our website.

What personal data we collect and why

Contact forms and enquiries

When you contact us via our website (for example using a contact form or by email), we may collect the following information:

• Your name

• Your email address

• Your phone number

• Any information you choose to include in your message

 

We collect this information solely to:

• Respond to your enquiry

• Provide quotes or information about our services

• Carry out legitimate business communication

 

We do not use your information for marketing unless you have explicitly asked us to.

 

Cookies

 

Our website uses cookies to ensure it functions correctly and to improve your experience.

 

Cookies may be used to:

• Remember basic user preferences

• Enable core WordPress functionality

• Support website security and performance

 

You can control or disable cookies through your browser settings at any time.

 

Media uploads

 

If you upload images to the website (where applicable), you should avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract such data from publicly available images.

 

Embedded content from other websites

 

Pages on this website may include embedded content (for example videos or maps).
Embedded content from other websites behaves in the same way as if you had visited that website directly. These third-party websites may:

• Collect data about you

• Use cookies

• Embed additional tracking

• Monitor your interaction with the embedded content

 

We recommend reviewing the privacy policies of any third-party websites you interact with.

 

Who we share your data with

 

We do not sell, trade, or rent your personal data to third parties.
Your data may be processed by trusted third-party services only where necessary, such as:

• Website hosting providers

• Email delivery services

• Spam detection or security services

 

These providers only process data on our behalf and in accordance with data protection laws.

 

How long we retain your data

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• Enquiry data is retained only for as long as necessary to respond and conduct normal business operations.

• If comments are left, the comment and its metadata may be retained indefinitely to allow automatic approval of follow-up comments.

• If user accounts exist (which is not typical for this site), profile data can be viewed, edited, or deleted by the user or site administrators.

 

What rights you have over your data
Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data

• Request restriction or objection to processing

• Request a copy of your data in a portable format

 

To exercise any of these rights, please contact us using the details on our website.

 

We may retain certain information where required for legal, administrative, or security purposes.

 

Where your data is sent

 

Visitor data may be checked through automated security or spam detection services to protect the website and its users.

 

Changes to this policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted

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